About Us


 

Company History

Shelton Presort and Mailing Systems operates today as a full service Mail Creation, Mail Processing and Mail Finishing company offering maximum postage discounts as an automated Presort Bureau.

A professional business partner that understands the need to "Get The Mail Out" daily. Our Mailing Systems division can also offer Eco-centric Solutions from the premier Equipment, Software and Mail Handling manufacturers in the market today all backed by our "Personal Touch" delivery of Customer Service at levels not seen in many years.

Shelton Presort, Inc. was founded on April 1, 1997 by Joe Shelton and was originally established to offer value-added, innovative mail sorting solutions to the South Texas area mail centers.  Our original opportunity involved processing the presort mail for federal government agencies in San Antonio, Texas.  In turn, major corporate, state, local and other government agencies were added as clients to fullfill the need for helping customers save money on postage. Joe Shelton along with his Family have built what is considered by many to be a valuable business partner that delivers what it promises. Shelton Presort became the premiere provider of automated presort services in San Antonio that drops high volumes of daily mail to the San Antonio Main Post Office.  This was primarily accomplished by providing what our customers where asking for- "Easy to use service", "Invoicing that is clear and precise",and "Mail pick up times that meet my needs".  In early 2008, again listening to what our customers where saying, Shelton Presort expanded its scope of operations and added the Mailing Systems division. Continuing in the tradition long established by Shelton Presort, Shelton Presort and Mailing Systems can now offer a one stop shop for all your mailing needs. A true Local Provider that offers that "Personal Touch" by being there everyday. Because in fact "Our Customers See Us Everyday".

 

 

Our Mission Statement

         

Customer Service

"Our Mission, which drives the entire organization on a daily basis, is to be the premier provider of high value, innovative mailing solutions with a recognized first class service team. Shelton Presort and Mailing Systems stands behind every product and service it offers, fully supported by factory trained technical support and a customer first attitude. Shelton Presort and Mailing Systems will provide exceptional value to our customers, business partners, employees, and community while committing ourselves to continuous improvement."
 
Our customer service program is one of our main priorities.  It is our goal to have the customer understand everything in our daily operations, to include sorting, mail finishing and how that relates to a comprehensible invoice.  We are accustomed to providing education and expertise on all mail-related subjects.Our General Manager and Assistant General Managers offering Eco-centric Solutions and Professional Services perform regular customer service visits to ensure that any client questions or concerns are addressed. As a local partner with the United States Postal Service we can offer ideas on utilizing procedures and discounts opportunities on all mail processed through the mail center.
 

 

Taking great pride in providing value minded, eco-centric and dependable solutions that consistently meet with the customers expectations. With an emphasis on "people to people communication" we are sure you will be pleasantly surprised to know that we like to do business the old way. That means daily face-to-face interaction with our drivers, factory trained presort and equipment technicians, experienced sales personnel, and professional clerical staff located in our San Antonio business office. Call us today and find out how nice it is to hear a real voice say "Can I help you".

 

Shelton Presort and Mailing Systems is large enough to meet your needs, but small enough to still meet with YOU!!